General Facility Info
Why is my order stuck in "PROCESSING?"
Why Is My Order Taking Longer Than Expected? At Pelipost, we work hard to get your photos printed and delivered as quickly as possible. However, there are a couple of points in the process where your facility plays a role, and these can sometimes ...
Which Facilities Partner With Pelipost For Guaranteed Photo Delivery?
How Our Facility Partnerships Benefit You At Pelipost, we're excited to announce partnerships with numerous correctional facilities to streamline the photo delivery process. These partnerships mean: • No more rejected orders - Only approved photos ...
Need Help Adding a Contact?
If you're not sure you have every detail right, let us take it from here. Just click the link below and tell us what you know. You don't need to worry about spelling or missing information. All we really need is your name, the email on your Pelipost ...
Can't find your loved one's facility? Here's what to do!
The most accurate way to search for your loved one's facility is by the facility's city. If you are unsure of the facility's city, you can search by the facility's name. Make sure to type the full name out, with no abbreviations. Allow time for the ...