Getting Started
Holiday Schedule & Hours 2025
As we celebrate the holiday season, we want to make sure you know when our team will be available to help you stay connected with your loved ones. Pelipost Holiday Hours Our team will be taking the following days off to spend time with family: ...
How do I add a contact?
If you have just downloaded the Pelipost app, the next step is to add a contact. Here are step by step instructions to add a contact: From the Pelipost app main screen, tap the hamburger menu in the upper left-hand corner. 2. Select 'My Contacts.' 3. ...
Why does Pelipost need access to my photos?
The Pelipost App needs access to your device's photo gallery in order to upload your photos, print them, and ship them to your incarcerated loved one. Your privacy is important to us, and we'll never access or use your photos without your permission. ...
How do I allow the Pelipost app access to my photos?
Did you receive an error message in the app regarding Pelipost not being given access to your mobile device's photos? No worries- we're here to help! The Pelipost App needs access to your photo gallery in order to upload your photos. Your privacy is ...
Can I send pictures from my computer?
Yes! The Pelipost Web App makes it easy to send photos from your computer or laptop. Simply visit app.pelipost.com and log in with the same credentials you use for the mobile app. When the web app is especially helpful: Your primary way to send from ...
Does Pelipost print Inmate Name and Inmate ID on photos?
Yes- nearly all correctional facilities require that the inmate's NAME and DOC number are printed on the back of each photo. In order to stay in compliance with facility rules and avoid returned orders, as of September 1, 2019, your loved one's NAME ...
How does Pelipost work?
Our easy-to-use app makes sending photos to your incarcerated loved one a breeze. Here's how Pelipost works: 1) UPLOAD: Create your contact. Select your loved one's facility. Upload your favorite photos to the Pelipost app. We'll take it from there! ...