How to Give the Pelipost App Access to Your Photos

How do I allow the Pelipost app access to my photos?

Did you receive an error message in the app regarding Pelipost not being given access to your mobile device's photos? No worries- we're here to help!
The Pelipost App needs access to your photo gallery in order to upload your photos. Your privacy is important to us, and we'll never access or use your photos without your permission. If you want to send photos from your gallery, please follow the steps below. 

For iPhone users:
1. Tap this button to access your iPhone's Settings. 
iOS Settings buttonSettings icon button for iOS devices


2. Select the Pelipost app.
Pelipost app iOS settings buttonButton within iOS Settings that reads 'Pelipost' accompanied by the Pelipost icon logo.



3. Tap Photos.
Photos iOS settings button'Photos' button within iOS Settings set to 'Private Access.'


4. Select Full Access- be sure you see the check mark next to it! 
iOS photo access options within settingsPhoto access options within iOS settings. 'Full Access' is shown selected with a check mark next to it.




For Android users:
1. Tap this button to access your phone's Settings.
Android Settings buttonSettings icon button for Android devices
2. Tap Apps, then select Pelipost. After selecting the Pelipost app, tap Permissions.

Android device Apps menuButtons within Android Settings. First button reads 'Apps' followed by a 'Permissions' button.


4. If under the 'Not Allowed' section you see 'Photos and videos,' then Pelipost currently does not have access to your photos. 
Android device app permissions menuScreenshot of the App permissions menu on an Android device showing Pelipost's permissions. An arrow shows that Photos and videos are under the 'Not allowed' section.

5. To grant access, tap 'Photos and videos' and choose 'Allow' on pop up screen.
Android photos and video permissionScreenshot showing the screen that appears after tapping 'Photos and videos.' An arrow shows that the 'allow' option is selected



Still have questions? Our Customer Support Team is here to help! Click here to contact us.


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