How do I add a contact?

If you have just downloaded the Pelipost app, the next step is to add a contact. 

Here are step by step instructions to add a contact: 

1. From the Pelipost app main screen, tap the hamburger menu in the upper left-hand corner. 
   

2. Select 'My Contacts.'

3. Click on the '+' sign to add your contact.

4. Choose Traditional Method if using your loved one's name and inmate # (most common) or choose PeliPALS Inmate Prepaid Account contact (you will need a PeliPALS ID for this option).  

5. Enter your incarcerated loved one's First and Last Name.  Tap Continue.

6. Search for your loved one's correctional facility.  If not found, tap 'Can't find your facility? Contact Support' button or 'Continue'.

7. Enter your contact's inmate ID.  Tap 'Continue.'

8. (Optional) Add a photo for your contact or Tap 'No Thanks,' and then Continue.

All done! On the Confirmation page, review and ensure all your contact information is correct.  Tap Continue.

Review your contact(s) on the 'My Contacts' page.  From here you can use the pencil icon to edit your new contact's information if needed.

You are now ready to upload pictures and send mail call smiles to your loved one!  🫶

If you'd prefer, our Support Team can add your contact for you. Once you submit the form, a Pelipost specialist will review it and add your loved one to your account for you.

👉 We'll Add Your Contact for You

We'll reach out by email or text once your contact has been added.

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