PeliPALS Members: Access your Membership Portal here!
Your PeliPALS Membership allows you to send more photos each month for less, with exclusive monthly perks like promos, raffles, and more. PeliPALS Members can manage their account through the PeliPALS Membership Portal. The portal allows you to:
- View your upcoming payments
- View your exclusive monthly Membership Perks
- Manage your membership payment methods
- Live Chat with support directly from the Portal
- View past payments
Click HERE to access your PeliPALS Membership Portal.How to update your membership payment method
2. Scroll down to My Details
3. Tap Add Payment Method to add or change the card used for your PeliPALS Membership
How to view your monthly PeliPALS Membership perks
Being a PeliPALS Member has its perks! Each month, members receive an exclusive discount code for special savings on photos, cards, letters, and more - because staying connected shouldn't break the bank.
2. Tap the hamburger menu (3 lines) in the upper left corner
3. Tap the Monthly Member Perks tab to reveal this month's members-only deal!
Need help navigating your PeliPALS Portal? Our Customer Support Team is here to help! Click here to get in touch.
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PeliPALS Membership FAQs
PeliPALS Prepaid Photo Memberships by Pelipost logo Q: How does my PeliPALS Membership work? A: Each month your membership will renew and your account will be credited with $10, $15, or $20 in prepaid funds, depending on the plan you select. You can ...Why haven’t my PeliPALS Membership funds been added to my account?
We ask that our PeliPALS customers allow 24-48 business hours for your funds to be visible in your account, as we enter all memberships manually. Thank you! Still have questions about your PeliPALS Membership? Our Customer Support Team is here to ...What is your Refund Policy?
If your photos were returned by the facility for any of the following reasons, we are unable to issue a refund: The name doesn’t match the inmate ID number. Your incarcerated loved one has been moved or is no longer in custody. The photos violate a ...Why does Pelipost need access to my photos?
The Pelipost App needs access to your device's photo gallery in order to upload your photos, print them, and ship them to your incarcerated loved one. Your privacy is important to us, and we'll never access or use your photos without your permission. ...What payment methods does Pelipost accept?
Accepted Payment Methods We accept these payment methods in the Pelipost app and at Greetings by Pelipost: Credit and Debit Cards: Your card must be a regular credit or debit card connected to your bank account. Visa Mastercard American Express ...