Why is Pelipost only letting me send 10 photos if the limit is 25?
The guidelines have recently changed for PADOC SCI - DALLAS photobook page count. The facility counts the front and the back of each page, so 1 page = 2 photos.
Pelipost does not print photos front and back, as it impacts the quality of the prints. In order to provide the highest-quality prints possible, Pelipost only prints photos on one side of the page. For added security, we add the inmate name and ID on the back side of the page. PADOC still counts this as 2 pages although there is only one photo. For this reason, a max of 10 photos may be uploaded to a single photo book.
Allowing only 10 photos will ensure that no photobooks are rejected due to being over the limit of pages/pictures. You also have the option of sending a note to your loved one within the book. If you wish to send more than 10 photos, you will need to place multiple orders. Regular image guidelines still apply.
Final delivery can take 30 days or more. Please email RA-CRSECPROCESSING@pa.gov to check the delivery status of your PADOC photobook order.