*UPDATE* Increased Processing Time for PADOC Facilities
Heads up, Pelipost Fam! Pennsylvania Department of Corrections (PADOC) Facility rules have changed, and photobooks now require a 3- step process:
STEP 1: The photobook is processed and printed by Pelipost, then shipped to the main PADOC Processing Center. We estimate that your photobook order will arrive to the PA DOC Processing Center (Bricker Rd.) within 5-7 business days.
STEP 2: Once the photobook arrives at the PADOC Processing Center, it will be screened for contraband and guideline violations. The photobook will then be sorted and shipped to the selected facility. We have been informed by Pennsylvania Department of Corrections that this extra step will extend delivery time by 30 days. The Bricker Rd processing center only sends screened photobooks, or books of any type to the facility once a month.
STEP 3: The photobook will arrive at your loved one's facility. Once it arrives, it will still need to be screened by the facility mail room staff. This screening process takes time, and can add an additional 2-3 days before the photobook is in your loved one's hands.
Due to these extra steps, final delivery can take 30 days or more. PADOC is working to improve their photobook processing time. Please email RA-CRSECPROCESSING@pa.gov to check the delivery status of your PADOC photobook order.
Still have questions about PADOC processing times for photobooks? Our Customer Support Team is here to help! Click here to contact us.Related Articles
Pennsylvania Department of Corrections (PADOC) Photobook Page Limit
Why is Pelipost only letting me send 10 photos if the limit is 25? The guidelines have recently changed for PADOC SCI - DALLAS photobook page count. The facility counts the front and the back of each page, so 1 page = 2 photos. Pelipost does not ...Why is my order stuck in "PROCESSING?"
Why Is My Order Taking Longer Than Expected? At Pelipost, we work hard to get your photos printed and delivered as quickly as possible. However, there are a couple of points in the process where your facility plays a role, and these can sometimes ...Understanding Your Shipping Cost
What does my shipping cost cover? Your $5.99 Standard Shipping cost isn't just postage; it covers the full service that makes Pelipost different from other photo services. Here's what's included in every order: ?️ Professional Hand-Printing Every ...What is Premium Shipping?
Premium shipping is available at select facilities for an additional fee. With Premium shipping, you will receive an individual tracking number, which you can use to track your order with USPS. Your order will arrive to the facility within 3-5 ...How do I get my photos to PADOC faster?
If you choose to send photos instead of a photobook, your order will get to PADOC faster. However, they will be sent to PADOC’s contracted mail processing vendor. They will copy the photos and your loved one will receive the colored paper copies. ...