How long does it take for my loved one to receive photos?
Once shipped, photos arrive to facility in 5-7 business days with Standard shipping. Premium Shipping is 3-4 business days. Your loved one will receive photos shortly after that, depending on prison inspection times. * Premium shipping available for ...
How many days should I allow before contacting Pelipost regarding my order?
Please allow 14 days from date of order to contact us if an order has not been received. This ensures you allow enough time for processing, shipping, delivery, and facility inspection. Keeping in mind the facilities do not process or deliver on ...
Premium Shipping, How does it work?
Pelipost now offers Premium Shipping (select facilities only)! Put your mind at ease, for an additional $2.00 you can add the Premium Shipping option to your loved one's order. What are the perks of adding Premium Shipping? You will receive an ...
Inmate Name and Inmate ID printed on photos
Many facilities are requiring that the inmate's NAME and DOC number be printed on the back of each photo. As of September 1, 2019, your loved one's NAME and DOC number will automatically be printed on the back of each photo. This will ensure that all ...
My order says ARRIVED, now what?
Keep in mind that once your order says "arrived," in most cases it has arrived to the designated Post Office location (often times a Po Box). The order needs to be picked up and then screened by Correctional Staff in the mail room. This will take ...